1. General Browsing Information
GlamourJewellery.com gathers navigational information during each visitor's use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells GlamourJewellery.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at GlamourJewellery.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

2. Personal Information
GlamourJewellery.com may ask you to provide personal information when you establish or update a GlamourJewellery.com account, sign up for GlamourJewellery.com E-mail, enter a contest, participate in a survey, shop online, check the status of an order, and create or send a wish list or gift reminder.

Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number, credit card information and messages or reminders you create.

GlamourJewellery.com uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products or Web site, including adding you to our print catalogue mailing list.

GlamourJewellery.com E-mail allows you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of GlamourJewellery.com E-mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from GlamourJewellery.com E-mail will not prevent you from receiving e-mail communications relating to any online order you place at GlamourJewellery.com, requests to participate in surveys about our products or other operational e-mail communications.

We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering e-mails, and administering drawings or contests. Third parties also provide aggregate, comparative information on the performance of our site to us and a select group.

If, after making a purchase at GlamourJewellery.com, you choose to participate in a survey conducted at a third party provider's website, any personal information that you provide during the survey at the third party provider's website will be subject to that third party provider's privacy policy.

If you make a purchase through GlamourJewellery.com, the information you provide (for example, name, address, credit card) will be added to a database. The information in this database is used to provide names and addresses to other companies. If you are added to our print catalogue mailing list, your name and mailing address, sometimes categorized by purchasing information, may be made available to other companies who will provide you with information about their products. If you prefer to not have your name and mailing address provided to these companies, please click here.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.

If you are visiting GlamourJewellery.com from a location outside of Canada, your orders placed through GlamourJewellery.com will be accepted and fully processed in and shipped from Canada. All information you provide will be maintained in our Web servers and/or internal systems located within Canada, and protected as noted in this privacy policy.

1. What are cookies and how do we use cookies on our Web site?
GlamourJewellery.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within GlamourJewellery.com. This allows GlamourJewellery.com to make our site more responsive to your needs by delivering a better and more personalized experience to you. GlamourJewellery.com also uses cookies to keep track of how many items you put into your shopping bag and to remember you when you return to GlamourJewellery.com.

We also use cookies and/or a technology known as clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site.


2. How do third parties use cookies on our site?
We carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit and when you visit GlamourJewellery.com. These selected companies may use information (not including your name, address, credit card information, e-mail address, or telephone number) about your choice to visit and your visits to our site and other Web sites to provide advertisements about GlamourJewellery.com products and services on this and other web sites. These selected companies also provide this information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes.

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.

For your convenience, our Web site may contain links to other sites. Links that appear on GlamourJewellery.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. GlamourJewellery.com is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

Please click here to view material changes, if any, made within the last thirty days with respect to categories of information collected at GlamourJewellery.com or material changes regarding how we use information collected at GlamourJewellery.com (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about GlamourJewellery.com.

Sales tax of 13 % and 1 % money transfer fee will be added to the orders made within the Province of Ontario.

In order to give you the best view of our products in great detail, some products may appear larger or smaller than their actual size in our photographs. Due to personal computer and monitor settings, color and size may vary slightly. We provide you with as much information and detail about our jewellery as possible so that you can see the beauty and shape of a particular item. The material contained in this website has been checked for accuracy. However, GlamourJewellery.com makes no warranties or representations as to its accuracy and it is supplied without any expressed or implied warranties. Without limiting the foregoing, everything on the site is provided to you "AS IS" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Site visitors should check local laws for any restrictions or limitations regarding the exclusions of implied warranties.

GlamourJewellery.com reserves the right to discontinue or change product specifications and prices without prior notice. Products are available while supplies last. If you are interested in a piece of jewellery that is back-ordered, contact us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item can go out of stock before we are able to post notification to the site. If this happens, we will notify you personally so we can help you find another item. All prices displayed on the GlamourJewellery.com site are quoted in Canadian dollars. Inadvertent errors in advertised prices are not binding on GlamourJewellery.com and may be adjusted by GlamourJewellery.com at any time. We apologize for any inconvenience that this may cause. Placement of an order and receipt of an order confirmation does not constitute final acceptance of an order. Certain information may need to be confirmed prior to accepting your order. Your order or any portion thereof may be declined even after your receipt of an order confirmation.

 

Veronika makes custom designed jewellery. If you are interested in having your own Glamour Jewellery design, please contact us to discuss your needs. Price estimates are available. Please email at info@glamourjewellery.com and include as much information as possible.

Copyright in the documents and material in this site is owned by GlamourJewellery.com. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use. The images of people or places displayed on the site are either the property of, or used with permission of, GlamourJewellery.com. The uses of these images by you or anyone else authorized by you, is prohibited unless specifically permitted by these terms and conditions or specific permission provided elsewhere on the site. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. Nothing contained on the site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the site without the written permission of GlamourJewellery.com or any third party that may own the trademarks or service marks displayed on the site. GlamourJewellery.com will aggressively enforce its intellectual property rights to the fullest extent of the law.

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@glamourjewellery.com.

At GlamourJewellery.com you will find only the finest products from Canada. Everything we offer is chosen to live up to this standard. All products are fully guaranteed against defect, faulty workmanship and loss through shipping.

We want you to LOVE your purchase, but if for any reason you are not completely satisfied with your purchase within seven (7) days, you may return it and get your money back.


RETURNS AND EXCHANGES ARE SUBJECT TO THE FOLLOWING RESTRICTIONS:

 

• The original Invoice must accompany the returned item.
• The item must be returned in its original condition, unworn and unaltered in any way.
• Non-insured packages will be returned to sender.
• Items that have been worn and damaged due to client negligence cannot be returned.
• Special orders and engraved items are not returnable. If there was an error made on our part, we will happily exchange your order.
• Processing, shipping, handling and insurance charges are not refundable.
• All returns are subject to a restocking fee of 15%, exclusive of shipping, handling and insurance charges. Exchanges are not subject to a restocking fee.
• If you refuse delivery of your order, the returned package will be processed as a normal return and you will be assessed the appropriate restocking fee. You will also be responsible for all return shipping charges and fees.
Gifts to third parties are not refundable, and can only be exchanged.

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

• Item(s) not available.
• Difficulty in processing your payment information.
• Cannot ship to address provided.
• Duplicate order was placed.

If your order is cancelled, you will receive an e-mail notice regarding your order which will explain the reason for the cancellation. You will not be billed for any cancelled items.

You can edit or cancel your order via your account interface (My Account) as far as GlamourJewellery.com has not yet started the processing phase - this is specified by your order status within your GlamourJewellery.com account. If the order processing has started already and you request to cancel your order or items on your order, GlamourJewellery.com will attempt to cancel these items. GlamourJewellery.com cannot guarantee the order will be cancelled as this depends on the processing status and, if the order has been shipped; shipping charges will not be refunded.

GlamourJewellery.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.

We designed GlamourJewellery.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari.

While we implement the above security measures on this site, you should be aware that 100% security is unattainable and visitors are always encouraged to exercise their own discretion.


This Privacy Statement is effective October 11, 2006